Longer, darker hairs that originally developed on the scalp are replaced by thinner, shorter, less pigmented hairs, resulting in male pattern baldness. Dihydrotestosterone (DHT), a hormone generated from testosterone, is to blame.

It's crucial to remember that hair regrowth is a naturally slow process, so there may not be any noticeable difference for the first one to three months while utilising any hair loss treatment. But keep in mind that Rome wasn't built in a day, and a healthy head of hair isn't either, so allow your hair loss therapy time to perform its magic.

Yes. We'll ask you to take and upload a few images during your online visit. This assists your doctor in determining the best treatment option for you.

If you stop using your hair loss treatment, you'll most likely lose the hair you regrew during treatment in three to four months. As a result, for the best benefits, it is recommended that you use it on a regular basis.

We'll send you a refill of your hair loss therapy every month to keep you on track with your hair restoration journey, so you never have to worry about running out. You may keep any hair you regrow and encourage fresh hair development by staying on top of your hair growth prescription.

First, you’ll answer a series of simple questions about your health. Then, you'll choose a treatment plan. Finally, a licensed doctor reviews your answers and will follow up if they need more details before deciding if a prescription is right for you.

Yes, you will be messaging a licensed Canadian doctor or nurse practitioner directly through the Phoenix platform with unlimited follow-ups provided. Follow-up questions, symptom updates, or concerns can be sent anytime, and your provider will respond promptly.

Yes, Phoenix meets all Canadian privacy and PHIPA requirements. Your data is encrypted, secure, and accessible only to the doctor involved in your care. We do not share your health information without your consent.

Yes, telehealth is legal in Canada. Every doctor or nurse practitioner you interact with is licensed to prescribe medicine and treat patients in your province and complies with all governing medical laws in Canada.

If approved for a prescription, it will be shipped discreetly to your address at no additional cost. You can track your order and upcoming refills through your Phoenix account.