Complete an online health assessment
Skip the doctor’s office and answer a short, confidential health questionnaire.

Private care for a common sexual health concern.
Premature ejaculation can be difficult to discuss, but you can start with a confidential online assessment. A licensed Canadian healthcare provider reviews your information and determines whether care is appropriate.


Share your concerns through a confidential online assessment, receive an independent review from a licensed Canadian healthcare provider, and learn about appropriate next steps.
Why choose Phoenix?
Complete your online assessment
Answer a few questions about your health through our private online assessment.
Get your provider’s review
A licensed Canadian healthcare provider reviews your information and determines whether treatment is appropriate for you.
Receive your treatment, if prescribed
Your medication is dispensed by a licensed Canadian pharmacy and delivered in plain packaging.
Get ongoing support
Message your provider through your Phoenix account with questions or updates.
Free initial assessment
$0 · Always free
Follow-up visits
As needed
Skip the doctor’s office and answer a short, confidential health questionnaire.

A licensed Canadian practitioner will recommend a treatment plan.

Your treatment is shipped for free, directly to you in discreet packaging.

Your healthcare provider will follow up as part of your monthly consult.





Some premature ejaculation concerns can be evaluated online. In-person care may be needed when symptoms require examination, testing or another type of assessment.
A general comparison. In-person care varies by clinic and province.
Our team of licensed Canadian providers are dedicated to your health, bringing trusted expertise to every step of your journey.







The whole process was straightforward from the online assessment to delivery. Everything was clearly explained, and getting support when I had a question was quick and easy.
Read MoreI liked how easy it was to complete everything online without having to rearrange my day. Communication was clear, the experience felt private, and I always knew what the next step was.
Read MoreSigning up was much easier than I expected. The instructions were simple to follow, updates were clear throughout the process, and everything arrived discreetly at my door.
Read MorePhoenix offers online assessments in supported Canadian provinces. Availability and eligibility for PE care may vary by province and individual needs.
Don’t see your question?
Contact our support team.
Premature ejaculation is when ejaculation happens sooner than intended, with difficulty controlling it or associated distress. Occasional episodes are common; persistent concerns can be discussed with a healthcare provider.
Yes. Eligible adults can complete a confidential online PE assessment. A licensed Canadian healthcare provider reviews the information and determines whether online care or further evaluation is appropriate.
Depending on your symptoms and health history, care may involve behavioural strategies, counselling, further evaluation or prescription treatment when clinically appropriate.
PE may involve psychological, relationship, behavioural and physical factors. Stress, anxiety and certain health conditions may contribute. A healthcare provider can review potential causes.
PE is a common sexual health concern. Some people experience it occasionally, while others have persistent symptoms. Frequency alone does not determine whether treatment is needed.
No. PE involves ejaculation occurring sooner than intended, often with reduced control or distress. Erectile dysfunction involves difficulty getting or maintaining an erection. Both concerns can occur together.
Stress, performance anxiety and relationship concerns can contribute to ejaculation difficulties in some people. They are not the only possible factors, so a health assessment may be useful.
Consider an assessment if ejaculation concerns persist, cause distress or affect your relationships. A provider can discuss your symptoms and whether another form of care is needed.
Seek medical assessment for painful ejaculation, blood in semen, new urinary or genital symptoms, possible sexually transmitted infections, or symptoms needing examination or testing. Phoenix is not an emergency service.
Yes. Premature ejaculation and erectile dysfunction are different sexual health concerns, but a person can experience both. A healthcare provider can review symptoms, health history and possible contributing factors to determine whether further assessment is needed.
Eligible adults in supported Canadian provinces can complete a private Phoenix PE assessment. A licensed Canadian healthcare provider reviews symptoms, medical history and any need for in-person evaluation.
Your provider may ask about the timing of symptoms, distress, erectile concerns, medications and overall health. New urinary symptoms, pain or other concerns may require tests or an in-person examination.
No. An online assessment does not guarantee a prescription. A licensed Canadian healthcare provider may request additional details, recommend other support or advise an in-person appointment instead.
No. Suitability and possible risks depend on your medical history, other medications and the treatment considered. Your provider will assess relevant factors before making a recommendation.
Phoenix's online health assessment is always free. If medication is prescribed, its cost is separate. Any dispensing or follow-up consultation fees are disclosed before you proceed.
If prescribed, a licensed Canadian pharmacy dispenses the medication and discreet delivery is available for eligible orders. You can contact your Phoenix care team through your secure account; renewals are subject to provider review.
Answer a few questions about your health. A licensed Canadian provider will review them and decide whether a prescription is appropriate.