STEP 1
Complete an online health assessment
Skip the doctor’s office and answer a short, confidential health questionnaire.
Erectile dysfunction (ED) treatment online in Canada
Private ED care, without the waiting room.
Erectile dysfunction is common, and getting answers can start from home. Complete a confidential online assessment for review by a licensed Canadian healthcare provider. Prescription treatment is offered only when clinically appropriate.
Licensed Canadian providers
HSA Eligible
4.5 on TrustPilot
Ongoing Doctor Support
Canadian Owned & Operated
Fast & Free Shipping
Canadian Clinicians
HSA Eligible
4.5 on TrustPilot
Ongoing Doctor Support
Canadian Owned & Operated
Fast & Free Shipping
ED care that puts your privacy first
Explore erectile dysfunction care on your terms, from a private online assessment to licensed provider review and ongoing support.
Why choose Phoenix?
See if I'm eligible
How Phoenix works
- 1
Complete your online assessment
Answer a few questions about your health through our private online assessment.
- 2
Get your provider’s review
A licensed Canadian healthcare provider reviews your information and determines whether treatment is appropriate for you.
- 3
Receive your treatment, if prescribed
Your medication is dispensed by a licensed Canadian pharmacy and delivered in plain packaging.
- 4
Get ongoing support
Message your provider through your Phoenix account with questions or updates.
Pricing details
Free initial assessment
$0 · Always free
- Complete a private online health assessment
- Get your information reviewed by a licensed Canadian healthcare provider
- No obligation to proceed with treatment
Follow-up visits
As needed
- Check in with your provider about your progress
- Review or adjust your treatment plan when appropriate
- Schedule follow-ups when your provider recommends them
STEP 2
Receive your treatment plan
A licensed Canadian practitioner will recommend a treatment plan.
STEP 3
Your treatment is delivered
Your treatment is shipped for free, directly to you in discreet packaging.
STEP 4
Ongoing provider support
Your healthcare provider will follow up as part of your monthly consult.
ED CARE OPTIONS
Online ED care versus an in-person appointment
Both online and in-person care can help you discuss ED. Here’s how the experience may differ, depending on your health needs.
Traditional Clinics
Online assessment
In-person visits
No waiting rooms
Wait times vary
No referral required
Referral may be required
Reviewed online assessments
In-person consultation
Free delivery if prescribed
Pharmacy delivery varies
Provider support through your account
Support hours vary
Ongoing provider support
Follow-up availability varies
A general comparison. In-person care varies by clinic and province.
LICENSED CANADIAN PROVIDERS
Meet the experts behind your prescription.
Our team of licensed Canadian providers are dedicated to your health, bringing trusted expertise to every step of your journey.
Dr. Mark Broussenko
MD
MD
Medical Director at Phoenix and family physician advancing access to stigma-free care
Tim Tran, BSc. Pharmacy
Director of Pharmacy at Phoenix with over 25 years of experience advancing accessible, patient-centred pharmacy care.
Dr. Andrew Dalziel
MD
MD
Dual-trained family and emergency physician delivering practical, frontline care
Dr. Glenn Kraushar
MD
MD
Family physician focused on preventive care and long-term patient wellness
Dr. Payman Dehghani
MD
MD
Emergency-trained physician blending precision, science, and aesthetic artistry
Dr. Melissa Goldberg
MD
MD
Family physician with a focus on women’s health and cosmetic neuromodulators
Roger Firsoff
MN, NP
MN, NP
Nurse practitioner with 20+ years in primary, emergency, and mental health care
Why Canadian Men Choose Phoenix
Great experience
The whole process was straightforward from the online assessment to delivery. Everything was clearly explained, and getting support when I had a question was quick and easy.
Read MoreSimple and discreet
I liked how easy it was to complete everything online without having to rearrange my day. Communication was clear, the experience felt private, and I always knew what the next step was.
Read MoreEasy from start to finish
Signing up was much easier than I expected. The instructions were simple to follow, updates were clear throughout the process, and everything arrived discreetly at my door.
Read MoreSee All Trustpilot Reviews
Online care across Canada
Phoenix offers online assessments in all 10 provinces. ED treatment availability and eligibility can vary by province and individual medical needs.
Ontario
Quebec
British Columbia
Alberta
Manitoba
Saskatchewan
New Brunswick
Newfoundland and Labrador
Nova Scotia
Prince Edward Island
Frequently Asked Questions
Don’t see your question?
Contact our support team.
Understanding erectile dysfunction
What is erectile dysfunction?
Erectile dysfunction (ED) is difficulty getting or keeping an erection firm enough for sexual activity. Persistent symptoms can have physical, psychological, or combined causes.
Can erectile dysfunction be assessed online?
Yes. An eligible adult can complete a private online ED assessment. A licensed Canadian healthcare provider reviews the information and decides whether online care is appropriate.
What care options may be considered?
Depending on your symptoms and health history, care may include further assessment, lifestyle changes, counselling, or prescription treatment when clinically appropriate.
What can cause erectile dysfunction?
ED can be associated with blood-flow issues, diabetes, cardiovascular conditions, certain medications, stress, anxiety, or other factors. A healthcare provider can help assess potential causes.
Can younger adults experience erectile dysfunction?
Yes. ED can occur at different adult ages. Stress and anxiety may contribute, but younger adults can also have physical or medication-related causes that warrant assessment.
Can ED be a sign of another health condition?
Sometimes. ED may be associated with diabetes or cardiovascular disease. New, persistent, or worsening symptoms should be discussed with a healthcare provider rather than assumed to be temporary.
When should I speak with a healthcare provider about ED?
Consider an assessment if erection difficulties persist, recur, or cause concern. A provider can review symptoms, overall health, and whether further testing or in-person evaluation is needed.
Can ED improve without prescription medication?
It depends on the cause. Addressing contributing health conditions, lifestyle factors, or emotional concerns may be part of care. A healthcare provider can help determine appropriate next steps.
When is urgent medical care needed?
Seek urgent medical attention for chest pain, severe difficulty breathing, fainting, or an erection lasting several hours. Phoenix is not an emergency service. Call 911 for a medical emergency.
What should I tell a healthcare provider before considering ED medication?
Share your medical conditions, current medications, supplements and any history of heart-related symptoms. Some erectile dysfunction medications can interact with other medicines, including nitrates. A licensed Canadian healthcare provider can assess whether prescription care is appropriate.
Assessment, safety and delivery
Who can access Phoenix's online erectile dysfunction (ED) assessment?
Eligible adults in supported Canadian provinces can start a private Phoenix ED assessment. A licensed Canadian healthcare provider reviews symptoms, age, medical history and other risks to decide whether remote care is suitable.
What does the Phoenix healthcare provider review for erectile dysfunction (ED)?
A licensed Canadian healthcare provider reviews your erectile symptoms, heart and blood-pressure history, current medicines and allergies. They may ask follow-up questions or recommend another form of assessment.
What happens if the provider does not recommend a prescription?
No. Completing the online assessment does not guarantee a prescription or a particular treatment. Your licensed Canadian healthcare provider may request more information, recommend non-prescription care, or advise an in-person evaluation.
Are prescription ED treatments suitable for everyone?
No. Certain health conditions and medications, including some used for chest pain, may make particular ED treatments unsuitable. Provide a complete medication and health history so your provider can assess safety.
What does Phoenix's online erectile dysfunction (ED) care cost?
Phoenix's online health assessment is always free. If a prescription is clinically appropriate, medication costs are separate. Applicable dispensing and follow-up consultation fees, if any, are disclosed before proceeding.
What happens if medication is prescribed through Phoenix?
If prescribed, a licensed Canadian pharmacy dispenses the medication with discreet delivery for eligible orders. Your care team can answer questions through your secure account. A new prescription or renewal may require another provider review.
Your next step
See if treatment is right for you
Answer a few questions about your health. A licensed Canadian provider will review them and decide whether a prescription is appropriate.