Great experience
The whole process was straightforward from the online assessment to delivery. Everything was clearly explained, and getting support when I had a question was quick and easy.
Read MoreSkip the clinic.
Keep the care.
Three steps, all online. A licensed healthcare provider makes every decision, and if treatment is appropriate, it arrives in plain packaging.
Licensed Canadian providers
HSA Eligible
4.5 on TrustPilot
Ongoing Doctor Support
Canadian Owned & Operated
Fast & Free Shipping
Canadian Clinicians
HSA Eligible
4.5 on TrustPilot
Ongoing Doctor Support
Canadian Owned & Operated
Fast & Free Shipping
Three steps
From assessment to your door
Quick, confidential online assessment
Answer a short health questionnaire from your phone or laptop. No appointment needed to start.
- No video call to begin
- Your answers stay private
- Save and finish later
Private
Your answers are seen only by your care team.
A licensed provider reviews your plan
A physician or nurse practitioner licensed in your province reviews your answers, may ask follow-up questions, and decides whether treatment is appropriate.
- Message your provider in the app
- Real people, not automated answers
- A prescription is never guaranteed
Licensed
Reviewed by a provider licensed in your province.
Free shipping, discreet delivery
If prescribed, a licensed Canadian pharmacy partner fills your treatment and ships it free in plain, unbranded packaging.
- Plain, unbranded packaging
- Track your order in the app
- Manage refills from your account
Discreet
Plain box, no branding on the outside.
BEYOND DELIVERY
Care that continues with you.
Your care doesn't end at delivery. Stay connected with your healthcare provider for questions and follow-ups when appropriate for your treatment plan.
Questions along the way
Contact your care team through your Phoenix account about your treatment plan.
Follow-ups when needed
Your provider can review updates and determine appropriate next steps.
Why online
The same standard of care. A simpler path to it.
With
Getting started
Online assessment, any time
Who reviews you
A physician or nurse practitioner licensed in your province
Waiting room
None
Pharmacy
Shipped free, in plain packaging
Follow-up
Message your provider in the app
In-person clinic
Getting started
Book an appointment
Who reviews you
A physician or nurse practitioner
Waiting room
Usually
Pharmacy
Pick up in person
Follow-up
Book another visit
LICENSED CANADIAN PROVIDERS
Meet the experts behind your prescription.
Our team of licensed Canadian providers are dedicated to your health, bringing trusted expertise to every step of your journey.
Dr. Mark Broussenko
MD
MD
Medical Director at Phoenix and family physician advancing access to stigma-free care
Tim Tran, BSc. Pharmacy
Director of Pharmacy at Phoenix with over 25 years of experience advancing accessible, patient-centred pharmacy care.
Dr. Andrew Dalziel
MD
MD
Dual-trained family and emergency physician delivering practical, frontline care
Dr. Glenn Kraushar
MD
MD
Family physician focused on preventive care and long-term patient wellness
Dr. Payman Dehghani
MD
MD
Emergency-trained physician blending precision, science, and aesthetic artistry
Dr. Melissa Goldberg
MD
MD
Family physician with a focus on women’s health and cosmetic neuromodulators
Roger Firsoff
MN, NP
MN, NP
Nurse practitioner with 20+ years in primary, emergency, and mental health care
Why Canadian Men Choose Phoenix
Verified on Trustpilot
Simple and discreet
I liked how easy it was to complete everything online without having to rearrange my day. Communication was clear, the experience felt private, and I always knew what the next step was.
Read MoreEasy from start to finish
Signing up was much easier than I expected. The instructions were simple to follow, updates were clear throughout the process, and everything arrived discreetly at my door.
Read MoreSee All Trustpilot Reviews
Your FAQs, answered.
Don’t see your question?
Reach out to our support team anytime, anywhere.
The process
How does the online assessment work?
You complete a health questionnaire online. A licensed healthcare provider reviews your answers and may ask for more information before deciding on next steps.
Do I need an appointment to get started?
No appointment is needed to begin. Your provider may follow up by message if they need more information.
Does an assessment guarantee a prescription?
No. Your provider makes an independent clinical decision based on your health information.
Providers and delivery
Who reviews my assessment?
A physician or nurse practitioner licensed in your province.
What happens after I'm prescribed?
Your prescription is filled by a licensed Canadian pharmacy partner and shipped discreetly. Delivery times vary by location.
Can I message my provider after I start?
Yes. You can message your care team in the Phoenix app with questions about your treatment plan.
