PROUDLY CANADIAN OWNED & OPERATED 

Smoking cessation support online in Canada

A private first step toward quitting smoking.

Thinking about quitting smoking? Complete a confidential online health assessment. A licensed Canadian healthcare provider reviews your information and determines whether a quit-smoking treatment or other support is appropriate.

Round white container of Zonnic mint nicotine pouches with two pouches beside it.
Licensed Canadian providers
HSA Eligible
4.5 on TrustPilot
Ongoing Doctor Support
Canadian Owned & Operated
Fast & Free Shipping
Canadian Clinicians
HSA Eligible
4.5 on TrustPilot
Ongoing Doctor Support
Canadian Owned & Operated
Fast & Free Shipping
Man waking up refreshed in a bright bedroom

Quitting smoking starts with a plan that fits you

Explore smoking cessation care privately, with a licensed Canadian healthcare provider reviewing your health history and helping identify appropriate next steps.

Why choose Phoenix?

$0 assessment fee
Free delivery if prescribed
Licensed Canadian providers
Ongoing provider support
Start your assessment
How Phoenix works
  1. 1

    Complete your online assessment

    Answer a few questions about your health through our private online assessment.

  2. 2

    Get your provider’s review

    A licensed Canadian healthcare provider reviews your information and determines whether treatment is appropriate for you.

  3. 3

    Receive your treatment, if prescribed

    Your medication is dispensed by a licensed Canadian pharmacy and delivered in plain packaging.

  4. 4

    Get ongoing support

    Message your provider through your Phoenix account with questions or updates.

Pricing details

Free initial assessment

$0 · Always free

  • Complete a private online health assessment
  • Get your information reviewed by a licensed Canadian healthcare provider
  • No obligation to proceed with treatment

Follow-up visits

As needed

  • Check in with your provider about your progress
  • Review or adjust your treatment plan when appropriate
  • Schedule follow-ups when your provider recommends them
How Phoenix Works

The most convenient way to get the care you deserve.

STEP 1

Complete an online health assessment

Skip the doctor’s office and answer a short, confidential health questionnaire.

Online health assessment
STEP 2

Receive your treatment plan

A licensed Canadian practitioner will recommend a treatment plan.

Treatment plan
STEP 3

Your treatment is delivered

Your treatment is shipped for free, directly to you in discreet packaging.

Treatment delivery
STEP 4

Ongoing provider support

Your healthcare provider will follow up as part of your monthly consult.

Ongoing check-ins
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QUIT-SMOKING CARE OPTIONS

Online quit-smoking support versus an in-person visit

Online assessment can offer a convenient first step. In-person care or additional support may be appropriate depending on your health needs.

Traditional Clinics
Online assessment
In-person visits
No waiting rooms
Wait times vary
No referral required
Referral may be required
Reviewed online assessments
In-person consultation
Free delivery if prescribed
Pharmacy delivery varies
Provider support through your account
Support hours vary
Ongoing provider support
Follow-up availability varies

A general comparison. In-person care varies by clinic and province.

LICENSED CANADIAN PROVIDERS

Meet the experts behind your prescription.

Our team of licensed Canadian providers are dedicated to your health, bringing trusted expertise to every step of your journey.

Why Canadian Men Choose Phoenix

Great experience

The whole process was straightforward from the online assessment to delivery. Everything was clearly explained, and getting support when I had a question was quick and easy.

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Simple and discreet

I liked how easy it was to complete everything online without having to rearrange my day. Communication was clear, the experience felt private, and I always knew what the next step was.

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Verified on Trustpilot

Easy from start to finish

Signing up was much easier than I expected. The instructions were simple to follow, updates were clear throughout the process, and everything arrived discreetly at my door.

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Convenient care online

Being able to take care of everything online made the experience very convenient. The process was well organized, questions were answered clearly, and I appreciated the ongoing communication.

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Super simple

Everything was straightforward and discreet. Great support when I had questions, and the whole process felt much easier than I expected. I completed the assessment online, received clear updates along the way, and didn’t have to rearrange my schedule for an in-person appointment. Overall, the experience has been simple and convenient.

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Verified on Trustpilot

Great experience

I did a simple Google search and found Phoenix. I’d been trying to get results from my doctor, but it wasn’t going anywhere after several appointments. Getting started online was straightforward, the assessment was easy to complete, and I appreciated being able to handle everything from home. The communication was clear throughout the process and I always knew what the next step was.

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Verified on Trustpilot

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Online care across Canada

Phoenix offers online assessments in supported Canadian provinces. Smoking cessation service availability and individual eligibility may vary.

Ontario
Quebec
British Columbia
Alberta
Manitoba
Saskatchewan
New Brunswick
Newfoundland and Labrador
Nova Scotia
Prince Edward Island

Frequently Asked Questions

Don’t see your question?
Contact our support team.

Understanding smoking cessation

What is smoking cessation?

Smoking cessation means stopping smoking and maintaining a smoke-free routine. Quitting can involve a personal plan, behavioural support and, when appropriate, quit aids recommended by a healthcare provider.

Can I get quit-smoking support online?

Yes. Eligible adults can complete a private online smoking cessation assessment. A licensed Canadian healthcare provider reviews your health information and decides which next steps may be appropriate.

What can a quit-smoking plan include?

A quit plan may include a quit date, strategies for cravings and triggers, counselling, and suitable non-prescription or prescription quit aids. The approach depends on your health needs.

Why can quitting smoking be difficult?

Nicotine dependence and everyday habits can make quitting challenging. Routines, stress and social situations may trigger the urge to smoke, even after someone decides to quit.

What withdrawal symptoms can happen when quitting?

People may experience nicotine cravings, irritability, changes in mood, trouble sleeping, difficulty concentrating or increased appetite. Symptoms vary and generally improve over time.

How can I prepare for a quit date?

Consider choosing a date, identifying smoking triggers, telling people who can support you and planning how to respond to cravings. Your healthcare provider can help discuss suitable resources.

What can help with cigarette cravings?

Cravings often pass. Some people find it helpful to delay acting on an urge, drink water, practise slow breathing, change activities or speak with a support person or quit coach.

What if I smoke again after trying to quit?

A return to smoking does not mean further quit attempts are pointless. Reflect on what triggered it and discuss whether your plan or support needs to change.

Can quitting smoking affect my mood?

Mood changes can occur during nicotine withdrawal. Tell a healthcare provider if anxiety or low mood becomes concerning, and seek urgent help if you feel at risk of harming yourself.

How can a healthcare provider help with nicotine withdrawal?

A healthcare provider can review withdrawal symptoms, medical history and available support options. Depending on individual needs, care may include behavioural strategies, follow-up support or consideration of medication when clinically appropriate.

Assessment, treatment and support

Who can access Phoenix's online quit-smoking assessment?

Phoenix's online smoking cessation assessment is intended for eligible adults in supported Canadian provinces. A licensed Canadian healthcare provider reviews smoking history, other medications and individual health circumstances before recommending next steps.

What health information does a provider review for quit-smoking care?

Share how much you smoke, past quit attempts, your goals, current medications, pregnancy considerations and any relevant mental-health history. Your provider may suggest additional support or a different care pathway.

What if a prescription is not appropriate after my assessment?

No. An online assessment does not guarantee a prescription. A licensed Canadian healthcare provider may request additional details, recommend other support or advise an in-person appointment instead.

Are quit-smoking medications or nicotine replacement suitable for everyone?

Not every option is suitable for every person. Safety depends on the product and your health history, other medications and circumstances such as pregnancy. Ask your healthcare provider or pharmacist for individualized advice.

How much does Phoenix's online quit-smoking care cost?

Phoenix's online health assessment is always free. Costs for any prescribed medication and optional products are separate. Applicable consultation and dispensing fees, if any, are explained before you proceed.

What happens after a provider recommends care through Phoenix?

Depending on the assessment, your provider may recommend further support, non-prescription options or prescription care. If medication is prescribed, a licensed Canadian pharmacy dispenses it, with discreet delivery available for eligible orders. Prescription renewals need provider review.

Your next step

See if treatment is right for you

Answer a few questions about your health. A licensed Canadian provider will review them and decide whether a prescription is appropriate.