Complete an online health assessment
Skip the doctor’s office and answer a short, confidential health questionnaire.

A private first step toward quitting smoking.
Thinking about quitting smoking? Complete a confidential online health assessment. A licensed Canadian healthcare provider reviews your information and determines whether a quit-smoking treatment or other support is appropriate.


Explore smoking cessation care privately, with a licensed Canadian healthcare provider reviewing your health history and helping identify appropriate next steps.
Why choose Phoenix?
Complete your online assessment
Answer a few questions about your health through our private online assessment.
Get your provider’s review
A licensed Canadian healthcare provider reviews your information and determines whether treatment is appropriate for you.
Receive your treatment, if prescribed
Your medication is dispensed by a licensed Canadian pharmacy and delivered in plain packaging.
Get ongoing support
Message your provider through your Phoenix account with questions or updates.
Free initial assessment
$0 · Always free
Follow-up visits
As needed
Skip the doctor’s office and answer a short, confidential health questionnaire.

A licensed Canadian practitioner will recommend a treatment plan.

Your treatment is shipped for free, directly to you in discreet packaging.

Your healthcare provider will follow up as part of your monthly consult.





Online assessment can offer a convenient first step. In-person care or additional support may be appropriate depending on your health needs.
A general comparison. In-person care varies by clinic and province.
Our team of licensed Canadian providers are dedicated to your health, bringing trusted expertise to every step of your journey.







The whole process was straightforward from the online assessment to delivery. Everything was clearly explained, and getting support when I had a question was quick and easy.
Read MoreI liked how easy it was to complete everything online without having to rearrange my day. Communication was clear, the experience felt private, and I always knew what the next step was.
Read MoreSigning up was much easier than I expected. The instructions were simple to follow, updates were clear throughout the process, and everything arrived discreetly at my door.
Read MorePhoenix offers online assessments in supported Canadian provinces. Smoking cessation service availability and individual eligibility may vary.
Don’t see your question?
Contact our support team.
Smoking cessation means stopping smoking and maintaining a smoke-free routine. Quitting can involve a personal plan, behavioural support and, when appropriate, quit aids recommended by a healthcare provider.
Yes. Eligible adults can complete a private online smoking cessation assessment. A licensed Canadian healthcare provider reviews your health information and decides which next steps may be appropriate.
A quit plan may include a quit date, strategies for cravings and triggers, counselling, and suitable non-prescription or prescription quit aids. The approach depends on your health needs.
Nicotine dependence and everyday habits can make quitting challenging. Routines, stress and social situations may trigger the urge to smoke, even after someone decides to quit.
People may experience nicotine cravings, irritability, changes in mood, trouble sleeping, difficulty concentrating or increased appetite. Symptoms vary and generally improve over time.
Consider choosing a date, identifying smoking triggers, telling people who can support you and planning how to respond to cravings. Your healthcare provider can help discuss suitable resources.
Cravings often pass. Some people find it helpful to delay acting on an urge, drink water, practise slow breathing, change activities or speak with a support person or quit coach.
A return to smoking does not mean further quit attempts are pointless. Reflect on what triggered it and discuss whether your plan or support needs to change.
Mood changes can occur during nicotine withdrawal. Tell a healthcare provider if anxiety or low mood becomes concerning, and seek urgent help if you feel at risk of harming yourself.
A healthcare provider can review withdrawal symptoms, medical history and available support options. Depending on individual needs, care may include behavioural strategies, follow-up support or consideration of medication when clinically appropriate.
Phoenix's online smoking cessation assessment is intended for eligible adults in supported Canadian provinces. A licensed Canadian healthcare provider reviews smoking history, other medications and individual health circumstances before recommending next steps.
Share how much you smoke, past quit attempts, your goals, current medications, pregnancy considerations and any relevant mental-health history. Your provider may suggest additional support or a different care pathway.
No. An online assessment does not guarantee a prescription. A licensed Canadian healthcare provider may request additional details, recommend other support or advise an in-person appointment instead.
Not every option is suitable for every person. Safety depends on the product and your health history, other medications and circumstances such as pregnancy. Ask your healthcare provider or pharmacist for individualized advice.
Phoenix's online health assessment is always free. Costs for any prescribed medication and optional products are separate. Applicable consultation and dispensing fees, if any, are explained before you proceed.
Depending on the assessment, your provider may recommend further support, non-prescription options or prescription care. If medication is prescribed, a licensed Canadian pharmacy dispenses it, with discreet delivery available for eligible orders. Prescription renewals need provider review.
Answer a few questions about your health. A licensed Canadian provider will review them and decide whether a prescription is appropriate.