Complete an online health assessment
Skip the doctor’s office and answer a short, confidential health questionnaire.

Online assessment. Discreet delivery if prescribed.
Complete a private online assessment from home. A licensed Canadian provider reviews your information and decides whether a prescription is appropriate. If one is prescribed, it is dispensed by a licensed Canadian pharmacy and delivered in discreet packaging.

Online assessment, licensed provider review and ongoing support, all in one place.
Why choose Phoenix?
Complete your online assessment
Answer a few questions about your health through our private online assessment.
Get your provider’s review
A licensed Canadian healthcare provider reviews your information and determines whether treatment is appropriate for you.
Receive your treatment, if prescribed
Your medication is dispensed by a licensed Canadian pharmacy and delivered in plain packaging.
Get ongoing support
Message your provider through your Phoenix account with questions or updates.
Free initial assessment
$0 · New patients
Follow-up visits
$40–$50 · As needed
Skip the doctor’s office and answer a short, confidential health questionnaire.

A licensed Canadian practitioner will recommend a treatment plan.

Your treatment is shipped for free, directly to you in discreet packaging.

Your healthcare provider will follow up as part of your monthly consult.





Wondering how an online assessment differs from visiting a clinic? Here is a general comparison.
A general comparison. In-person care varies by clinic and province.
Our team of licensed Canadian providers are dedicated to your health, bringing trusted expertise to every step of your journey.







The whole process was straightforward from the online assessment to delivery. Everything was clearly explained, and getting support when I had a question was quick and easy.
Read MoreI liked how easy it was to complete everything online without having to rearrange my day. Communication was clear, the experience felt private, and I always knew what the next step was.
Read MoreSigning up was much easier than I expected. The instructions were simple to follow, updates were clear throughout the process, and everything arrived discreetly at my door.
Read MoreUse the slider below to explore an illustrative weight-change scenario based on your starting weight and see how different percentage changes translate into pounds or kilograms.
Phoenix offers online assessments in all 10 provinces. Weight loss treatment availability and eligibility can vary by province and individual medical needs.
Don’t see your question?
Contact our support team.
Medical weight management considers weight alongside your health history, nutrition, activity, and other factors. A healthcare provider can help assess whether additional care may be appropriate.
Eligibility varies. A licensed Canadian healthcare provider reviews factors such as body mass index (BMI), relevant health conditions, and current medications before recommending next steps.
Depending on individual needs, care may involve nutrition and activity guidance, behavioural support, medical follow-up, or prescription treatment when clinically appropriate.
Weight management considers more than short-term food changes. A care plan may address nutrition, physical activity, sleep, medications, health conditions, and sustainable habits based on your individual needs.
Body weight is influenced by multiple factors, including genetics, medical conditions, medications, sleep, activity, and environment. Your healthcare provider can help identify factors relevant to your health.
A healthcare provider may consider your health history, BMI, existing medical conditions, current medications, and personal goals. They may request additional information or recommend further evaluation.
No. BMI may be one part of an assessment, but it does not provide a complete picture of health. Your provider considers other clinical factors before recommending care.
Tell your provider about existing conditions and all medications you take. These details can affect which options are appropriate and whether additional testing or in-person evaluation is needed.
Yes. Ongoing weight management care may include follow-up consultations to review progress, medical history and treatment suitability. The online health assessment is $0. Follow-up consultations cost $40–$50 each; for new patients, the fee for the first follow-up consultation is waived with their initial order.
Progress may be discussed using health goals, symptoms, habits, and clinical measurements, rather than weight alone. Your provider can advise which measures are appropriate for you.
Eligibility depends on your province, age, health history, body measurements and other clinical factors. A licensed Canadian healthcare provider reviews these details; an online questionnaire alone cannot determine eligibility.
A licensed Canadian healthcare provider reviews relevant health conditions, current medications, weight-related history and goals. They may ask for more information or recommend tests or an in-person visit when appropriate.
No. Completing the online assessment does not guarantee a prescription or a particular treatment. Your licensed Canadian healthcare provider may request more information, recommend non-prescription care, or advise an in-person evaluation.
Insurance coverage for weight management medication depends on the prescription, your private plan and any provincial program criteria. Phoenix does not bill insurers directly. Contact your insurer to confirm eligibility and reimbursement requirements before proceeding.
Phoenix's online health assessment is always free. If prescribed, medication and any dispensing costs are separate. Follow-up consultations may have fees; for new weight-loss patients, the first follow-up consultation fee is waived with their initial order. Applicable costs are shown before proceeding.
If a licensed Canadian provider issues a prescription, a licensed Canadian pharmacy dispenses the medication and eligible orders can be delivered discreetly. Your provider may recommend follow-up visits to review your care; renewals are not automatic.
Answer a few questions about your health. A licensed Canadian provider will review them and decide whether a prescription is appropriate.