PROUDLY CANADIAN OWNED & OPERATED 

Smoking cessation support online in Canada

A private first step toward quitting smoking.

Thinking about quitting smoking? Complete a confidential online health assessment. A licensed Canadian healthcare provider reviews your information and determines whether a quit-smoking treatment or other support is appropriate.

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Fournisseurs canadiens agréés
Admissible au compte de gestion santé
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Soutien médical continu
Entreprise canadienne
Expédition rapide et gratuite
Cliniciens canadiens
Admissible au compte de gestion santé
4,5 sur TrustPilot
Soutien médical continu
Entreprise canadienne
Expédition rapide et gratuite
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Quitting smoking starts with a plan that fits you

Explore smoking cessation care privately, with a licensed Canadian healthcare provider reviewing your health history and helping identify appropriate next steps.

Why choose Phoenix?

$0 assessment fee
Free delivery if prescribed
Licensed Canadian providers
Ongoing provider support
Start your assessment
How Phoenix works
  1. 1

    Complete your online assessment

    Answer a few questions about your health through our private online assessment.

  2. 2

    Get your provider’s review

    A licensed Canadian healthcare provider reviews your information and determines whether treatment is appropriate for you.

  3. 3

    Receive your treatment, if prescribed

    Your medication is dispensed by a licensed Canadian pharmacy and delivered in plain packaging.

  4. 4

    Get ongoing support

    Message your provider through your Phoenix account with questions or updates.

Pricing details

Free initial assessment

$0 · Always free

  • Complete a private online health assessment
  • Get your information reviewed by a licensed Canadian healthcare provider
  • No obligation to proceed with treatment

Follow-up visits

As needed

  • Check in with your provider about your progress
  • Review or adjust your treatment plan when appropriate
  • Schedule follow-ups when your provider recommends them
Comment fonctionne Phoenix

La façon la plus pratique d'obtenir les soins que vous méritez.

ÉTAPE 1

Effectuez une évaluation de santé en ligne

Évitez la salle d'attente et répondez à un court questionnaire de santé confidentiel.

Évaluation de santé en ligne
ÉTAPE 2

Recevez votre plan de traitement

Un praticien canadien autorisé recommandera un plan de traitement.

Plan de traitement
ÉTAPE 3

Votre traitement est livré

Votre traitement est expédié gratuitement, directement chez vous, dans un emballage discret.

Livraison du traitement
ÉTAPE 4

Suivis mensuels

Votre professionnel de la santé fera un suivi dans le cadre de votre consultation mensuelle.

Suivis réguliers
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QUIT-SMOKING CARE OPTIONS

Online quit-smoking support versus an in-person visit

Online assessment can offer a convenient first step. In-person care or additional support may be appropriate depending on your health needs.

Traditional Clinics
Online assessment
In-person visits
No waiting rooms
Wait times vary
No referral required
Referral may be required
Reviewed online assessments
In-person consultation
Free delivery if prescribed
Pharmacy delivery varies
Provider support through your account
Support hours vary
Ongoing provider support
Follow-up availability varies

A general comparison. In-person care varies by clinic and province.

FOURNISSEURS CANADIENS AGRÉÉS

Rencontrez les experts derrière votre ordonnance.

Notre équipe de fournisseurs canadiens agréés se consacre à votre santé et apporte une expertise de confiance à chaque étape de votre parcours.

Pourquoi les hommes canadiens choisissent Phoenix

Une excellente expérience

Tout le processus a été simple, de l'évaluation en ligne à la livraison. Tout était clairement expliqué et il a été rapide et facile d'obtenir de l'aide lorsque j'avais une question.

En savoir plus
Vérifié sur Trustpilot

Simple et discret

J'ai apprécié la facilité avec laquelle j'ai pu tout faire en ligne sans avoir à réorganiser ma journée. La communication était claire, l'expérience était privée et je savais toujours quelle était la prochaine étape.

En savoir plus
Vérifié sur Trustpilot

Facile du début à la fin

L'inscription a été beaucoup plus facile que prévu. Les instructions étaient simples à suivre, les mises à jour étaient claires tout au long du processus et tout est arrivé discrètement à ma porte.

En savoir plus
Vérifié sur Trustpilot

Soins pratiques en ligne

Le fait de pouvoir tout gérer en ligne a rendu l’expérience très pratique. Le processus était bien organisé, les questions ont reçu des réponses claires et j’ai apprécié la communication continue.

En savoir plus
Vérifié sur Trustpilot

Super simple

Tout a été simple et discret. J’ai reçu un excellent soutien lorsque j’avais des questions, et l’ensemble du processus a été beaucoup plus facile que ce à quoi je m’attendais. J’ai rempli l’évaluation en ligne, j’ai reçu des mises à jour claires tout au long du parcours et je n’ai pas eu à modifier mon horaire pour un rendez-vous en personne. Dans l’ensemble, l’expérience a été simple et pratique.

En savoir plus
Vérifié sur Trustpilot

Excellente expérience

J’ai fait une simple recherche Google et j’ai trouvé Phoenix. J’essayais d’obtenir des résultats auprès de mon médecin, mais rien n’avançait après plusieurs rendez-vous. Le démarrage en ligne a été simple, l’évaluation était facile à remplir et j’ai apprécié de pouvoir tout gérer depuis chez moi. La communication a été claire tout au long du processus et j’ai toujours su quelle était la prochaine étape.

En savoir plus
Vérifié sur Trustpilot

Voir tous les avis Trustpilot

Online care across Canada

Phoenix offers online assessments in supported Canadian provinces. Smoking cessation service availability and individual eligibility may vary.

Ontario
Québec
Colombie-Britannique
Alberta
Manitoba
Saskatchewan
Nouveau-Brunswick
Terre-Neuve-et-Labrador
Nouvelle-Écosse
Île-du-Prince-Édouard

Frequently Asked Questions

Don’t see your question?
Contact our support team.

Understanding smoking cessation

What is smoking cessation?

Smoking cessation means stopping smoking and maintaining a smoke-free routine. Quitting can involve a personal plan, behavioural support and, when appropriate, quit aids recommended by a healthcare provider.

Can I get quit-smoking support online?

Yes. Eligible adults can complete a private online smoking cessation assessment. A licensed Canadian healthcare provider reviews your health information and decides which next steps may be appropriate.

What can a quit-smoking plan include?

A quit plan may include a quit date, strategies for cravings and triggers, counselling, and suitable non-prescription or prescription quit aids. The approach depends on your health needs.

Why can quitting smoking be difficult?

Nicotine dependence and everyday habits can make quitting challenging. Routines, stress and social situations may trigger the urge to smoke, even after someone decides to quit.

What withdrawal symptoms can happen when quitting?

People may experience nicotine cravings, irritability, changes in mood, trouble sleeping, difficulty concentrating or increased appetite. Symptoms vary and generally improve over time.

How can I prepare for a quit date?

Consider choosing a date, identifying smoking triggers, telling people who can support you and planning how to respond to cravings. Your healthcare provider can help discuss suitable resources.

What can help with cigarette cravings?

Cravings often pass. Some people find it helpful to delay acting on an urge, drink water, practise slow breathing, change activities or speak with a support person or quit coach.

What if I smoke again after trying to quit?

A return to smoking does not mean further quit attempts are pointless. Reflect on what triggered it and discuss whether your plan or support needs to change.

Can quitting smoking affect my mood?

Mood changes can occur during nicotine withdrawal. Tell a healthcare provider if anxiety or low mood becomes concerning, and seek urgent help if you feel at risk of harming yourself.

How can a healthcare provider help with nicotine withdrawal?

A healthcare provider can review withdrawal symptoms, medical history and available support options. Depending on individual needs, care may include behavioural strategies, follow-up support or consideration of medication when clinically appropriate.

Assessment, treatment and support

Who can access Phoenix's online quit-smoking assessment?

Phoenix's online smoking cessation assessment is intended for eligible adults in supported Canadian provinces. A licensed Canadian healthcare provider reviews smoking history, other medications and individual health circumstances before recommending next steps.

What health information does a provider review for quit-smoking care?

Share how much you smoke, past quit attempts, your goals, current medications, pregnancy considerations and any relevant mental-health history. Your provider may suggest additional support or a different care pathway.

What if a prescription is not appropriate after my assessment?

No. An online assessment does not guarantee a prescription. A licensed Canadian healthcare provider may request additional details, recommend other support or advise an in-person appointment instead.

Are quit-smoking medications or nicotine replacement suitable for everyone?

Not every option is suitable for every person. Safety depends on the product and your health history, other medications and circumstances such as pregnancy. Ask your healthcare provider or pharmacist for individualized advice.

How much does Phoenix's online quit-smoking care cost?

Phoenix's online health assessment is always free. Costs for any prescribed medication and optional products are separate. Applicable consultation and dispensing fees, if any, are explained before you proceed.

What happens after a provider recommends care through Phoenix?

Depending on the assessment, your provider may recommend further support, non-prescription options or prescription care. If medication is prescribed, a licensed Canadian pharmacy dispenses it, with discreet delivery available for eligible orders. Prescription renewals need provider review.

Your next step

See if treatment is right for you

Answer a few questions about your health. A licensed Canadian provider will review them and decide whether a prescription is appropriate.