PROUDLY CANADIAN OWNED & OPERATED 

Hair loss treatment online in Canada

A private first step for hair loss care

Losing hair earlier than you'd like? With Phoenix, complete a private online assessment and a licensed healthcare provider will review your information. Discreet delivery if prescribed.

Phoenix prescription hair loss capsules — oral finasteride and minoxidil treatment for men in Canada
Fournisseurs canadiens agréés
Admissible au compte de gestion santé
4,5 sur TrustPilot
Soutien médical continu
Entreprise canadienne
Expédition rapide et gratuite
Cliniciens canadiens
Admissible au compte de gestion santé
4,5 sur TrustPilot
Soutien médical continu
Entreprise canadienne
Expédition rapide et gratuite
Man waking up refreshed in a bright bedroom

Hair loss care that starts with understanding

Discuss changes in your hair with a licensed Canadian healthcare provider through a private online assessment, with next steps tailored to your health needs.

Why choose Phoenix?

$0 assessment fee
Free delivery if prescribed
Licensed Canadian providers
Ongoing provider support
See if I'm eligible
How Phoenix works
  1. 1

    Complete your online assessment

    Answer a few questions about your health through our private online assessment.

  2. 2

    Get your provider’s review

    A licensed Canadian healthcare provider reviews your information and determines whether treatment is appropriate for you.

  3. 3

    Receive your treatment, if prescribed

    Your medication is dispensed by a licensed Canadian pharmacy and delivered in plain packaging.

  4. 4

    Get ongoing support

    Message your provider through your Phoenix account with questions or updates.

Pricing details

Free initial assessment

$0 · Always free

  • Complete a private online health assessment
  • Get your information reviewed by a licensed Canadian healthcare provider
  • No obligation to proceed with treatment

Follow-up visits

As needed

  • Check in with your provider about your progress
  • Review or adjust your treatment plan when appropriate
  • Schedule follow-ups when your provider recommends them
Comment fonctionne Phoenix

La façon la plus pratique d'obtenir les soins que vous méritez.

ÉTAPE 1

Effectuez une évaluation de santé en ligne

Évitez la salle d'attente et répondez à un court questionnaire de santé confidentiel.

Évaluation de santé en ligne
ÉTAPE 2

Recevez votre plan de traitement

Un praticien canadien autorisé recommandera un plan de traitement.

Plan de traitement
ÉTAPE 3

Votre traitement est livré

Votre traitement est expédié gratuitement, directement chez vous, dans un emballage discret.

Livraison du traitement
ÉTAPE 4

Suivis mensuels

Votre professionnel de la santé fera un suivi dans le cadre de votre consultation mensuelle.

Suivis réguliers
Bibliothèque de tous les outils Craftly.AIPhoenix online care illustration
HAIR LOSS CARE OPTIONS

Online hair loss assessment versus an in-person visit

Online care offers a convenient starting point for some hair loss concerns. Other symptoms may require an in-person examination or testing.

Traditional Clinics
Online assessment
In-person visits
No waiting rooms
Wait times vary
No referral required
Referral may be required
Reviewed online assessments
In-person consultation
Free delivery if prescribed
Pharmacy delivery varies
Provider support through your account
Support hours vary
Ongoing provider support
Follow-up availability varies

A general comparison. In-person care varies by clinic and province.

FOURNISSEURS CANADIENS AGRÉÉS

Rencontrez les experts derrière votre ordonnance.

Notre équipe de fournisseurs canadiens agréés se consacre à votre santé et apporte une expertise de confiance à chaque étape de votre parcours.

Pourquoi les hommes canadiens choisissent Phoenix

Une excellente expérience

Tout le processus a été simple, de l'évaluation en ligne à la livraison. Tout était clairement expliqué et il a été rapide et facile d'obtenir de l'aide lorsque j'avais une question.

En savoir plus
Vérifié sur Trustpilot

Simple et discret

J'ai apprécié la facilité avec laquelle j'ai pu tout faire en ligne sans avoir à réorganiser ma journée. La communication était claire, l'expérience était privée et je savais toujours quelle était la prochaine étape.

En savoir plus
Vérifié sur Trustpilot

Facile du début à la fin

L'inscription a été beaucoup plus facile que prévu. Les instructions étaient simples à suivre, les mises à jour étaient claires tout au long du processus et tout est arrivé discrètement à ma porte.

En savoir plus
Vérifié sur Trustpilot

Soins pratiques en ligne

Le fait de pouvoir tout gérer en ligne a rendu l’expérience très pratique. Le processus était bien organisé, les questions ont reçu des réponses claires et j’ai apprécié la communication continue.

En savoir plus
Vérifié sur Trustpilot

Super simple

Tout a été simple et discret. J’ai reçu un excellent soutien lorsque j’avais des questions, et l’ensemble du processus a été beaucoup plus facile que ce à quoi je m’attendais. J’ai rempli l’évaluation en ligne, j’ai reçu des mises à jour claires tout au long du parcours et je n’ai pas eu à modifier mon horaire pour un rendez-vous en personne. Dans l’ensemble, l’expérience a été simple et pratique.

En savoir plus
Vérifié sur Trustpilot

Excellente expérience

J’ai fait une simple recherche Google et j’ai trouvé Phoenix. J’essayais d’obtenir des résultats auprès de mon médecin, mais rien n’avançait après plusieurs rendez-vous. Le démarrage en ligne a été simple, l’évaluation était facile à remplir et j’ai apprécié de pouvoir tout gérer depuis chez moi. La communication a été claire tout au long du processus et j’ai toujours su quelle était la prochaine étape.

En savoir plus
Vérifié sur Trustpilot

Voir tous les avis Trustpilot

Online care across Canada

Phoenix offers online assessments across Canada. Availability of hair loss services and eligibility may vary by province and individual medical needs.

Ontario
Québec
Colombie-Britannique
Alberta
Manitoba
Saskatchewan
Nouveau-Brunswick
Terre-Neuve-et-Labrador
Nouvelle-Écosse
Île-du-Prince-Édouard

Frequently Asked Questions

Don’t see your question?
Contact our support team.

Understanding hair loss

What is male pattern hair loss?

Male pattern hair loss is a common form of gradual hair thinning in men. It may appear as a receding hairline, thinning at the crown, or reduced hair density.

Can hair loss be assessed online?

Yes. A licensed Canadian healthcare provider can review your hair loss pattern, health history and other relevant information online, then decide whether further evaluation or care is appropriate.

What hair loss care options may be considered?

Care depends on the type and cause of hair loss. A provider may discuss further assessment, changes to contributing factors or prescription treatment when clinically appropriate.

What causes male pattern hair loss?

Male pattern hair loss, also called androgenetic alopecia, is influenced by inherited sensitivity of hair follicles to hormones. Other types of hair loss can have different causes and may require further assessment.

What are the early signs of male pattern hair loss?

Common signs include gradual recession at the temples, thinning at the crown and a change in overall hair density. These patterns are not enough on their own to establish a diagnosis.

Can stress or illness contribute to hair shedding?

Yes. Significant stress, illness and some medical conditions can contribute to hair shedding. Sudden or widespread shedding may have causes other than male pattern hair loss.

Is a receding hairline always male pattern hair loss?

No. A receding hairline can have more than one explanation. Your provider considers the pattern, timing and other symptoms, and may recommend further assessment when the cause is unclear.

Can nutritional or medical factors affect hair health?

Some nutrient deficiencies, health conditions and medications may contribute to hair changes. Avoid assuming supplements are needed without an appropriate assessment.

When should unusual hair loss be assessed in person?

Seek appropriate medical assessment for sudden or patchy hair loss, scalp pain, redness, scarring, or hair shedding alongside other new symptoms. An in-person examination or testing may be needed.

What is the difference between hair shedding and male pattern hair loss?

Hair shedding refers to hairs falling out as part of the normal growth cycle or in response to factors such as stress or illness. Male pattern hair loss typically causes gradual thinning in recognizable patterns. Sudden or unusual changes should be assessed by a healthcare provider.

Assessment, safety and delivery

Who can access Phoenix's online hair loss assessment?

Eligible adults in supported Canadian provinces can complete Phoenix's private hair loss assessment. A licensed Canadian healthcare provider evaluates whether the pattern of hair loss can be assessed remotely or needs an examination.

What does the Phoenix healthcare provider review for hair loss?

Your provider may review when hair changes began, the pattern of thinning, medications, health conditions and other symptoms. Sudden, patchy or unexplained hair loss may require an in-person examination or testing.

What happens if the provider does not recommend a prescription?

No. Completing the online assessment does not guarantee a prescription or a particular treatment. Your licensed Canadian healthcare provider may request more information, recommend non-prescription care, or advise an in-person evaluation.

Are prescription hair loss treatments suitable for everyone?

No. Suitability depends on health history, medications, possible side effects and other clinical considerations. Your provider reviews these factors before making a recommendation.

What does Phoenix's online hair loss care cost?

Phoenix's online health assessment is always free. If medication is prescribed, medication costs are separate and any applicable follow-up consultation fees are disclosed before you proceed.

What happens if medication is prescribed through Phoenix?

If a prescription is issued, a licensed Canadian pharmacy dispenses the medication and discreet delivery is available to eligible addresses. The provider may require updated information before a renewal; prescriptions are not automatic.

Your next step

See if treatment is right for you

Answer a few questions about your health. A licensed Canadian provider will review them and decide whether a prescription is appropriate.